There is a science and an art to achieving real, meaningful change. The art lies in knowing how to design the change process – and how to facilitate it so that real change occurs. The science lies in knowing the key factors of success and applying them rigorously. This tool lays out the six key factors for success in change management and details the specific questions and issues under each factor. (1 page)
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Note: This is not a linear checklist. Keep asking these questions at every point in the process. 1. Clarity of Roles
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